VEEGO VAPE
Hassle-Free Returns & Refunds Policy
Return Policy
Is It Returnable?
Products must be in original packaging, unopened, and unused. All tags and accessories must be included to qualify for a return.
How To Initiate A Return
Contact our customer service team. They will guide you through the process and provide a Return Merchandise Authorization (RMA).
Who Pays Shipping?
Return shipping costs are generally the responsibility of the customer unless the item received was defective or incorrect.
Timeframe For Processing
Please allow up to 14 business days for our team to receive and inspect your return once it has been shipped back.
Refund Policy
When Will I Get My Refund?
Refunds are processed only after the returned items are received and inspected. Typical processing time is 5-10 business days.
Original Payment Method
Refunds will be issued to the original payment method used during checkout. No cash or alternative refunds are provided.
What If My Item Is Defective?
If your product is non-functional upon arrival, please notify us immediately for a full replacement or refund at no extra cost.
Final Sale Items
Specific clearance items marked as "Final Sale" are not eligible for returns or refunds unless they arrive defective.